Last night I gave a presentation at a local web design and developer meet-up, Style & Class. I spoke about being inclusive to disabled people in qualitative research. This is not something I have direct experience with, I'm just as guilty as anyone else on this subject. Most of the advice has been adapted from a presentation by Maya Middlemiss, from Saros Research in the UK.
I learned a lot in writing this presentation and I will be encouraging clients to involve disabled people in their research going forward.